Atis
AI support that answers your community, not just your tickets.
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Model editions
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Dashboard to teach, review and configure
Atis opens tickets, classifies them and answers automatically from the server’s knowledge base, escalating to humans only when a real decision is needed. Staff write and teach the knowledge base from a dashboard, review transcripts, and Atis learns from their corrections.
The problem
- Large communities drown in the same support questions, every day.
- Ticket bots organise the queue, but nobody answers it — staff still read and reply to everything.
The Tellter answer
- A bot that reads the ticket, drafts a grounded answer from the server’s own knowledge base, and hands off to staff only when a human decision is required.
A member opens a ticket
From the Atis panel, in a private channel under the server’s ticket category.
Atis classifies and drafts
The question is matched against the knowledge base; an answer is drafted and posted.
Humans handle the rest
Only escalations reach staff. Every ticket ends with a transcript.
Ticket platform
Branded panel, private channels, claim and close, transcripts on close.
Grounded answers
Replies are generated from the server’s KB and taught facts, never from thin air.
Smart escalation
Off-KB or sensitive questions go to staff; Atis stops the moment a human claims.
Learns from corrections
Staff edits become few-shot examples for the next answer.
Auto-classification & auto-close
Tickets are categorised and closed after a configurable idle time.
Three editions
Free on Claude Haiku, Star on Sonnet, Universe on Opus.
Free edition on Claude Haiku; Star and Universe editions run stronger models and are metered per server through Stripe.
Tellter holds 100% of the equity and the product generates $2K in annual recurring revenue.
Free
$0
Claude Haiku 4.5
Star
Metered
Claude Sonnet
Universe
Metered
Claude Opus
Jun 2026
Pivot from security bot to AI support
Jun 2026
AI answer layer validated in production
Jun 2026
Atis goes live as its own Discord application
